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Rackspace says hackers accessed customer data during December ransomware attack • Alaska Green Light Blog

Rackspace says hackers accessed customer data during December ransomware attack • Alaska Green Light Blog

#Rackspace #hackers #accessed #customer #data #December #ransomware #attack #Alaska Green Light Blog Welcome to Alaska Green Light Blog, here is the new story we have for you today:

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Cloud computing giant Rackspace has confirmed that hackers accessed customer data during last month’s ransomware attack.

The attack, which Rackspace first confirmed on Dec. 6, impacted the company’s hosted Exchange email environment, forcing the web giant to shut down hosted email service following the incident. At the time, Rackspace said it didn’t know “what data, if any, was affected.”

In his latest update on incident response Rackspace published on Friday that the hackers gained access to the personal data of 27 customers. According to Rackspace, the hackers accessed PST files which are usually used to store backup and archived copies of emails, calendar events and contacts from Exchange accounts and email inboxes.

According to Rackspace, around 30,000 customers were using its hosted Exchange service at the time of the ransomware attack — which it is now discontinuing.

“We have already proactively informed these customers of our findings and it is important that according to Crowdstrike there is no evidence that the attacker actually viewed, received, misused the emails or data of the 27 Hosted Exchange customers in the PSTs or disseminated in any way,” Rackspace said. The company added that if customers were not contacted directly, they can “rest assured” that attackers have not accessed their data.

Rackspace traced the breach to ransomware group Play, a relatively new gang that recently claimed attacks on the Belgian port city of Antwerp and hotel chain H-Hotels. Rackspace’s stolen data is not currently listed on the ransomware group’s leak site, and it is unclear if Rackspace paid any ransom note.

After updating the incident reportPlay threat actors gained access to Rackspace’s networks by exploiting CVE-2022-41080, a zero-day bug patched by Microsoft in November related to previous ransomware incidents.

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